Privacy Policy
Last updated: January 15, 2026
At Xenvico SpA (hereinafter, "Xenvico", "we" or "the platform"), we are committed to protecting the privacy of our users and handling their personal data responsibly, in accordance with current Chilean legislation, including Law No. 19,628 on the Protection of Private Life and Law No. 21,096 which enshrines the protection of personal data as a constitutional right.
1. Information We Collect
We collect information that you provide directly when registering on the platform, making inquiries, or using our services. This includes: full name, identification document (RUT), email address, phone number, postal address, financial information necessary for investment management, and any other information you choose to share through contact forms or direct communication.
2. Use of Information
We use your personal information to: manage your account and investor profile; process and administer your investments in real estate projects; comply with regulatory obligations before the Financial Market Commission (CMF); send communications about the status of your investments and project updates; improve our services and user experience; respond to your inquiries and support requests.
3. Data Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use SSL/TLS encryption for all communications, secure data storage with restricted access, and periodic security audits in accordance with Chilean financial industry standards.
4. Data Sharing
We do not sell, rent, or share your personal information with third parties for commercial purposes. We may share information with: service providers who assist us in operating the platform (under strict confidentiality agreements); regulatory authorities when required by law, including the CMF and the Internal Revenue Service (SII); real estate project partners to the extent necessary for the execution of investments.
5. Your Rights
In accordance with Chilean legislation, you have the right to: access your personal data stored on our platform; request the rectification of inaccurate or incomplete data; request the deletion of your data when it is no longer necessary for the purposes for which it was collected; object to the processing of your data in certain circumstances. To exercise these rights, you may contact us at privacidad@xenvico.com.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described in this policy, as well as to comply with our legal and regulatory obligations. Financial records are maintained for a minimum period of 5 years in accordance with SII and CMF regulations.
7. Modifications
We reserve the right to update this privacy policy at any time. Any substantial change will be communicated through our platform and by email. We recommend that you review this policy periodically.
8. Contact
If you have questions about our privacy policy or the handling of your personal data, you may contact us at: Xenvico SpA, Av. Apoquindo 4700, Office 1205, Las Condes, Santiago, Chile. Email: privacidad@xenvico.com. Phone: +56 2 2890 4500.